Kaspersky Error : You Must Restart Your Computer Before Proceeding With The Installation

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Yesterday when I was trying to install Kaspersky Anti Virus 7 I was getting the following error again ang again


“You Must Restart Your Computer Before Proceeding With The Installation”.


click on the image to enlarge

I tried restarting my PC again and again but this error did not stopped.This could happen to you also so here is the solution.


To remove this error type Windows+R or simply go to Start and then click on RUN and write “regedit” without quotes and hit ENTER.

Registry Editor will open.On the left hand side panel goto HKEY_LOCAL_MACHINE>>SOFTWARE>>MICROSOFT>>WINDOWS>>
CURRENTVERSION>>RUN

In RUN you will see the following entry :

avp6_post_uninstall

Just Right Click on it and click Delete.


click on the image to enlarge

Now close your Registry Editor and you can now install your Kaspersky 7 without any error.

Why this happens :

This happens because of Zone Alarm Firewall or Anti Virus.If in past you had installed Zone Alarm product it stops installation of Kaspersky.There are many products that are not compatible with each other.I will surely discuss them in future.


If you are still not getting any solution drop a comment here I will reply.


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Gaganpreet Singh on May 26, 2008 | Filed Under Anti virus, Windows Problems nd Solutions

{ 14 comments… read them below or add one }

1 kuch baatein............... May 28, 2008 at 7:57 pm

great work bhai!!!!

hats off!

Reply

2 PLESE HELP June 10, 2008 at 7:25 pm

just never stops restarting…tried deleting “avp6_post_uninstall” every single time and still fails…no idea why CA eTrust Pestpatrol 5.0 keeps appearing under incompatible software time and time again

Reply

3 John June 15, 2008 at 12:42 am

i looked at the regedit string, and i dont have a avp6_post_uninstall
string.

any ideas?

Reply

4 Anonymous June 30, 2008 at 10:34 am

I can’t find avp6_post_uninstall. If you have any solution. please email to johnsonchiu@hotmail.com

Reply

5 Gagan June 30, 2008 at 10:56 am

if u do not find avp6_post_uninstall try finding and deleting the following registry also !!

HKEY_LOCAL_MACHINE\SOFTWARE\KasperskyLab

Reply

6 John Barker July 11, 2008 at 1:14 am

I have just bought Kaspersky Internet Security Version 7.0 and due to having previously installed AVG I was having the same problems as several other people.

Luckily I found your website on a Google search and I really would like to thank you for providing this sort of help.

I followed your instructions and now have Kaspersky installed.

Without your advice I would never have managed to do the installation and would just have got more and more frustrated.

I would like to thank you again for your help, it really is truly appreciated.

Best wishes,

John Barker

Reply

7 Anonymous August 2, 2008 at 10:55 pm

Great..! It worked for me. Thanks a ton for your suggestion.

Reply

8 Anonymous March 9, 2009 at 8:59 pm

ALSO WORKS FOR KIS 2009

I had no problem installing KIS 7, but I came here with the “you must restart …” problem when installing KIS 2009. I edited the registry following your instructions, and deleted avp6_post_uninstall, and it solved the problem. Thanks for the advice. I had spent hours trying other things without success.

Reply

9 Mansoor March 31, 2009 at 1:50 pm

thanks…it worked for me
Mansoor

Reply

10 Mansoor March 31, 2009 at 1:51 pm

thanx..it works…

Reply

11 Knightmayortech May 3, 2009 at 5:37 am

Interesting article. Were did you got all the information from… :)

Reply

12 admin May 3, 2009 at 6:56 am

Keep exploring new things, you will also get to know about all this stuff :)

Reply

13 erica May 4, 2009 at 9:21 pm

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Reply

14 Michael June 10, 2009 at 10:07 pm

As a Newbie, I am always searching online for articles that can help me. Thank you

Reply

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